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Customer experience management
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#	Item
231	DISTINCT SOFTWARE SOLUTIONS - COURSETRENDS 9111 Jollyville Road, #108 Austin, TX0060 PRESS RELEASE Add to Reading List Source URL: www.coursetrends.com Language: English - Date: 2016-07-05 14:28:01 Customer experience management Customer relationship management E-commerce Marketing Cloud applications Cloud computing Oracle CRM Email management
232	Universität Bayreuth Rechts- und Wirtschaftswissenschaftliche Fakultät Wirtschaftswissenschaftliche Diskussionspapiere CO-CREATION OF VALUE BY OTHER CUSTOMERS – Add to Reading List Source URL: www.fiwi.uni-bayreuth.de Language: English - Date: 2013-04-13 14:59:55 Marketing Business Customer experience management Service-dominant logic Management Co-creation Value proposition Value Customer relationship management Loyalty business model Consumer behaviour Customer experience
233	Glen L. Urban & John R. Hauser “Listening In” to Find and Explore New Combinations of Customer Needs By “listening in” to ongoing dialogues between customers and Web-based virtual advisers (e.g., Kelley Blue Boo Add to Reading List Source URL: ebusiness.mit.edu Language: English - Date: 2007-10-21 14:16:41 Operations research Simulation Marketing research Customer experience management
234	Social Media Demographics User Group 13 October 2010 Sienne Veit What is social media?  Social media are media designed to be disseminated Add to Reading List Source URL: www.demographicsusergroup.co.uk Language: English - Date: 2016-08-16 09:45:27 Social networking services Brand management New media Customer experience management Touchpoint Marketing Social media User-generated content Engagement marketing Internet Twitter Email
235	Microsoft Word - Customer Care Policy Website August 2014 Add to Reading List Source URL: 1q7dqy2unor827bqjls0c4rn-wpengine.netdna-ssl.com Language: English - Date: 2015-11-26 15:43:35 Customer experience management Customer service
236	LCBO Outdoor Event Submission Form Add to Reading List Source URL: www.doingbusinesswithlcbo.com Language: English - Date: 2016-01-13 13:03:21 Liquor Control Board of Ontario Customer experience management Email Customer experience Retail Sampling
237	execs in the know / sepGETTING TO KNOW THE CONNECTED CONSUMER New research reveals insights Add to Reading List Source URL: www.execsintheknow.com Language: English - Date: 2014-12-12 15:52:08 Customer experience management Marketing Business E-commerce Consumer behaviour Customer experience Customer relationship management Loyalty business model Customer service Online shopping Call centre Touchpoint
238	PDF Document Add to Reading List Source URL: www.omicsgroup.org Language: English - Date: 2016-07-07 09:25:40 Marketing Business Consumer behaviour Customer experience management Bank Relationship marketing Online banking Target market Customer satisfaction Customer retention Loyalty program Customer experience
239	Position Title: Retail Associate Position Reports To: General Manager Primary Focus of Position: Provide outstanding service to customers at the retail counter and fulfill purchase and point of sale duties. Essential Res Add to Reading List Source URL: sweetgrassdairy.com Language: English Customer experience management E-commerce Consumer behaviour Online shopping Retail Customer service
240	execs in the know / janTEXT: YOU CAN’T PUT YOUR CUSTOMERS Add to Reading List Source URL: www.execsintheknow.com Language: English - Date: 2015-02-23 16:50:29 Customer experience management Marketing Mobile content Business Customer experience Text messaging Short Message Service Mobile marketing Customer relationship management ECRM

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